Privacy Policy – Calpe Pharmacy
Effective Date: 14/04/26
Website: www.calpepharmacy.gi
1. Introduction
Calpe Pharmacy Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services, in accordance with applicable data protection laws, including the UK GDPR and the Gibraltar Data Protection Act 2004.
2. Who We Are
Calpe Pharmacy Ltd
Head Office
93 Main Street
Gibraltar
📧 info@calpepharmacy.gi
📞 +350 200 77230
We are the data controller responsible for your personal data.
3. What Information We Collect
We may collect and process the following data:
🔹 Personal Information
- Name
- Email address
- Phone number
- Delivery/billing address
🔹 Health Information (where applicable)
- Information relating to prescriptions or treatments
- Health-related enquiries submitted via forms
👉 This is considered special category data under GDPR and is handled with strict confidentiality.
🔹 Technical Data
- IP address
- Browser type
- Device information
- Website usage data (via cookies)
4. How We Use Your Information
We use your data to:
- Provide pharmacy services and respond to enquiries
- Process prescriptions or product orders
- Send newsletters and marketing communications (with your consent)
- Improve our website and services
- Comply with legal and regulatory obligations
5. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent – for marketing communications
- Contract – to provide requested services
- Legal obligation – for pharmacy and healthcare compliance
- Legitimate interests – to improve our services
6. Marketing Communications
If you subscribe to our newsletter:
- You will receive updates on treatments, offers, and health advice
- You can unsubscribe at any time by clicking the link in our emails
We use platforms such as Mailchimp or Brevo to manage email communications.
7. Sharing Your Information
We do not sell your personal data.
We may share your data with:
- Healthcare professionals (where necessary)
- Delivery providers
- IT and website service providers
- Regulatory authorities where required
All third parties are required to respect your data and comply with data protection laws.
8. Data Retention
We retain your personal data only as long as necessary:
- Healthcare records: as required by law
- Marketing data: until you unsubscribe
- General enquiries: for a reasonable period
9. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
10. Data Security
We implement appropriate security measures to protect your data, including:
- Secure servers
- Encrypted connections (SSL)
- Access controls
11. Cookies
Our website uses cookies to improve your experience.
Cookies help us:
- Understand website usage
- Improve functionality
- Provide relevant content
You can manage cookie preferences through your browser settings.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy or your data:
📧 info@calpepharmacy.gi
📞 +350 200 77230